State guide
Utah
Utah’s drinking-water program is the Division of Drinking Water within the Department of Environmental Quality. Utah’s lead service line pages focus on inventories, replacement plans, and funding, and local utility pages in cities like Salt Lake City, West Jordan, Provo, and Ogden explain where homeowner responsibility begins.
Checked against official sources on October 4, 2026. Rules and links change; confirm with the office listed before you act.
Try a ZIP like 30303, “Travis County” or “Columbus, OH”
- Who usually owns the water service line
- Often yes, but not uniformly. West Jordan and Salt Lake City describe the split at the meter, while Ogden places owner responsibility beginning one foot behind the curb or five feet behind pavement if no curb exists.
- State drinking water program
- Utah Department of Environmental Quality, Division of Drinking Water
- State lead service line page
- Official page →
- Permits for repair or replacement
- Utah DDW’s permit pages address public water system facilities; locally, Ogden says a plumbing permit is required for any repair or replacement work on water and sewer laterals.
- Assistance programs
- Utah DDW offers SSAP contractor assistance, expedited funding up to $100,000, and SRF loans or grants for service line inventory and replacement; Salt Lake City says it is replacing lead service lines at no cost to the homeowner.
Official resources in Utah
Utah Division of Drinking Water
State drinking water program homepage with maps, contacts, and rule resources.
Utah Service Line Inventory & Replacement: Lead & Copper
Official Utah lead service line inventory, notification, and funding page.
Utah Service Line Replacement: Lead & Copper
Official Utah replacement-plan page describing full replacement and customer-accommodation planning.
Utah Drinking Water Contacts
State contact page for lead service line inventory, replacement, and infrastructure funding staff.
Utah Drinking Water Construction Assistance Programs
State funding page for drinking water construction assistance, including lead service line assistance.
Key facts for Utah
- Utah says systems with lead, galvanized requiring replacement, or unknown service lines must submit a replacement plan by November 1, 2027.
- Utah says full replacement means the entire service line, both customer side and system side.
- Utah requires replacement plans to include a funding strategy for customers unable to pay for their owned portion.
- Salt Lake City says most service lines are shared between the customer and the City, with the customer-owned portion from the meter to the house.
- West Jordan says typically the homeowner is responsible from the meter to the house and the City from the meter to the main.
- Ogden says property owners are responsible from one foot behind the curb, or five feet behind pavement where no curb exists, and a plumbing permit is required for lateral repairs or replacement.
Utility water service line rules in Utah
| Utility | city | phone | Details |
|---|---|---|---|
| Utah Division of Drinking Water Salt Lake | Salt Lake City | Not published* | State drinking water program office for lead service line inventory, replacement, and funding resources. |
| Utah DDW Lead Service Line Inventories and Service Line Replacement | Not published* | (385) 303-6474 | State contact listed for monitoring and standards, lead service line inventories, and service line replacement. |
| Utah DDW Infrastructure Funding | Not published* | (385) 260-0337 | State infrastructure funding contact listed for financial assistance programs and lead service line funding. |
| Salt Lake City Department of Public Utilities Salt Lake | Salt Lake City | 801-483-6900 | Customer service for water utility questions; city contact page also lists the 24-hour emergency line. |
| Salt Lake City Utility Emergency Dispatch Salt Lake | Salt Lake City | 801-483-6700 | 24-hour dispatch line for utility emergencies. |
| Provo Water Resources Utah | Provo | (801) 852-6780 | Water Resources office for Provo lead-and-copper questions and service line inventory help. |
| Ogden City Utility Billing Weber | Ogden | 801-629-8321 | Utility billing and customer service for Ogden water, sewer, stormwater, and garbage services. |
| West Jordan City Utilities Salt Lake | West Jordan | Not published* | Public water supplier contact shown on West Jordan’s supplier information page; West Jordan’s lead page explains meter-to-house homeowner responsibility. |
* Not published: the official page doesn't list it. Call the office to confirm before you rely on it.
What to do next
- Use your city’s service line map or survey tool to verify whether your address is listed as lead, unknown, or non-lead.
- If your city says responsibility begins at the meter or behind the curb, confirm that breakpoint before authorizing excavation on private property.
- If a replacement is needed, ask whether your water system can use Utah DDW lead-service-line funding and whether the city has a no-cost or priority replacement program.
Not seeing your utility or county?
We list a utility only when an official government page publishes its rules. If yours isn't in the table above, it may not publish them online yet. Here's what to use instead, in order:
- General Start with the statewide information above. It applies across Utah, but cities and counties can add their own steps, fees or deadlines.
- Closest verified Nearest places where we have verified local data outside this state (distance from Utah's population center, for comparison only):
- City of Pocatello Water Department, Idaho · about 176 miles
- City of Idaho Falls Water Division, Idaho · about 217 miles
- Idaho Department of Environmental Quality - Boise Regional Office, Idaho · about 306 miles
- Call to confirm Ask the official office. They have the current local rule, fee and form.Utah Division of Drinking Water
Website →Phone: (801) 536-4200 (as listed on that page, checked Oct 4, 2026)Your city or county office: Local governments →Not sure who handles it locally? USAGov's free help line, 1-844-872-4681, or the Utah page on USA.gov can point you to the right office. - Know the current info? Tell us and include a link to the official page. We check every tip before it goes up.
Helpful guides
- Who is responsible for the water line to your house?
- The curb stop, meter and property line, explained
- Water line leak in your yard: what to do
- Water service line replacement costs
Water line responsibility check →
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