Guides
Start with the split, then confirm locally
Water service line responsibility is often shared, and the exact handoff point can change by utility. Our guides help you start in the right place, then verify the rule with the office that serves your address.
Try a ZIP like 30303, “Travis County” or “Columbus, OH”
Water Lines
Water service
Water Leaks
Water line leak in your yard: what to do
Found water pooling in your yard? Learn safe first steps, who usually pays, and how utilities, permits, leak credits, and repair help vary.
Read the guide →High water bill? How to find a hidden leak
A step-by-step guide to finding a hidden water leak after a high bill, from quick meter tests to toilet checks, service line clues, and next steps.
Read the guide →