State guide
Vermont
Vermont’s drinking water program publishes service-line inventory and replacement guidance through the Department of Environmental Conservation’s Drinking Water and Groundwater Protection Division. The state’s own service-line diagram uses a split at the property boundary or curb stop, and several Vermont utilities, including Burlington, South Burlington, and Winooski, use that same curb-stop model.
Checked against official sources on October 4, 2026. Rules and links change; confirm with the office listed before you act.
- Who usually owns the water service line
- Vermont’s state drinking-water guidance shows the usual split at the property boundary or curb stop: utility/system ownership from the main to that point, and customer ownership from there to the building meter or isolation valve.
- State drinking water program
- Vermont Department of Environmental Conservation, Drinking Water and Groundwater Protection Division
- State lead service line page
- Official page →
- Permits for repair or replacement
- State pages show municipal connections can fall under the Wastewater System and Potable Water Supply Program, and Burlington says water service line work must be completed by Burlington Water Resources unless it authorizes otherwise.
- Assistance programs
- Vermont says DWSRF loans can fund system inventories and service-line replacement projects, and Burlington’s Water Resources Assistance Program offers local financial and infrastructure assistance; no statewide homeowner-only private-side grant page was found.
Official resources in Vermont
State drinking water program home page for public drinking water systems and groundwater protection.
Official Vermont lead service line inventory and replacement-plan page, including ownership diagram and deadlines.
Key facts for Vermont
- Vermont’s service-line page says the system-owned portion runs from the water main connector to the property boundary or curb stop.
- That same page says the customer-owned portion runs from the curb stop to the meter box or isolation valve in the building.
- Water systems with lead, galvanized requiring replacement, or unknown lines in the initial inventory must submit a Service Line Replacement Plan by November 1, 2027.
- Vermont says Drinking Water State Revolving Fund loans can fund inventories, replacement plans, and lead service line identification and replacement work.
- Burlington says owners are responsible for 50% of work from the water main to the curb stop and 100% from the curb stop to the water meter.
- South Burlington says responsibility is split at the curb stop; the owner is responsible from the curb stop to the meter.
Utility water service line rules in Vermont
| Utility | city | phone | Details |
|---|---|---|---|
| Water Investment Division Washington | Montpelier | 802-828-1550 | Handles Vermont water infrastructure financing, including DWSRF contacts and applications. |
| Burlington Water Resources Chittenden | Burlington | 802-863-4501 | Utility page for Burlington’s service-line inventory, connection requirements, and emergency or customer-care contact. |
* Not published: the official page doesn't list it. Call the office to confirm before you rely on it.
What to do next
- Check your utility’s inventory map or service-line survey page before hiring a contractor, because Vermont utilities may already have material records.
- If your town water service connects to a municipal system, ask both the utility and the state permit program whether proposed replacement needs utility authorization or a state potable-water permit.
- If your utility has unknown or galvanized-requiring-replacement lines, ask whether DWSRF-backed or local street-project funding is available before replacing the private side.
Not seeing your utility or county?
We list a utility only when an official government page publishes its rules. If yours isn't in the table above, it may not publish them online yet. Here's what to use instead, in order:
- General Start with the statewide information above. It applies across Vermont, but cities and counties can add their own steps, fees or deadlines.
- Closest verified Nearest places where we have verified local data outside this state (distance from Vermont's population center, for comparison only):
- NHDES Drinking Water and Groundwater Bureau, New Hampshire · about 87 miles
- NHDES DWLead contact, New Hampshire · about 87 miles
- City of Concord Water Service Lines, New Hampshire · about 87 miles
- Call to confirm Ask the official office. They have the current local rule, fee and form.Vermont DEC Drinking Water and Groundwater Protection Division
Website →Phone: (802) 828-1535 (as listed on that page, checked Oct 4, 2026)Your city or county office: Local governments →Not sure who handles it locally? USAGov's free help line, 1-844-872-4681, or the Vermont page on USA.gov can point you to the right office. - Know the current info? Tell us and include a link to the official page. We check every tip before it goes up.
Helpful guides
- Who is responsible for the water line to your house?
- The curb stop, meter and property line, explained
- Water line leak in your yard: what to do
- Water service line replacement costs
Water line responsibility check →